Local IT Support
Local IT Support
Utilising in house IT teams can be expensive. By outsourcing all your IT to MJS, you get access to our expert technical analysts who specialise in providing specific solutions you require. We are happy to help with all your IT requirements!
Our helpdesk is open for calls daily and up to seven days a week, depending on your specific business requirements. If we can solve your issue remotely, our experts will fix any issues from a distance. We have ticketing systems, ad-hoc support solutions and fully managed contracts depending on what you need.
Local and National Support Coverage
We serve small business customers primarily in the West Midlands, Worcestershire and surrounding areas. We also have a number of national customers, which we support through a combination of remote and telephone support and occasional site visits.
Flexible IT Support Solutions
We recognise that every organisation is different and so our IT support packages are completely tailored to you and your requirements. We take the time to fully understand your requirements and draw up IT solutions to fit them. As time goes on and your business changes, your support package can too.
Do you know of all your devices, hardware, software and applications across your business? We can audit your assets to grant you a full asset register. We can also use our experience and experise to consolidate, helping you streamline costs and resources going forward.
Failover and Recovery
Have you got a plan for if there’s a major fire or flood at your premises? What about physical theft of equipment or cyber attacks? We can help implement solutions for recovering from catastrophic failures.
Threats are becoming more and more common. IT Security needs to be at the forefront of every business strategy, not an afterthought. We help provide solutions for security recovery options. 24/7 monitoring enables us to detect threats before they occur. These steps can help businesses meet the criteria for Cyber Essentials and GDPR requirements.