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Telephone Systems

Telephone Systems and Services

Discover 3CX, the award winning all in one communications platform

Introducing 3CX

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

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Easy Installation and Management

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

Installation & Configuration is straightforward with 3CX:
• Connect with prominent SIP trunks within minutes with pre-configured templates.
• Plug-in an IP Phone or Gateway to your network for automatic configuration.
• Avoid interop issues with 3CX tested IP Phones
• Advanced security features including automatic updates and global IP blacklist
• Deploy in the Cloud or on-premise on Windows, Linux, MiniPC or Raspberry Pi!

Through the modern, intuitive management console you can:
• Create, edit and delete extensions and DIDs
• Upgrade IP Phone firmware
• Reprovision & reboot IP Phones remotely
• Import or delete all contacts at once
• Perform server-side CRM integrations

Deploy On-premise or Cloud: The Choice is Yours

With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone.

Cloud Solutions
• Use the PBX Express tool to deploy your free Cloud PBX, in minutes
• Select from a range of mainstream cloud providers such as Google, Microsoft Azure, OVH, Amazon Web Services, Amazon Lightsail and many more
• Request your free Standard license now!

On-premise Solutions
• Deploy on an existing Windows or Linux machine
• Deploy on a MiniPC Appliance or Raspberry Pi!
• Virtualize and segregate on Hyper-V, VMware or KVM

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security has been exclusively developed to protect your PBX system from attacks.

• Increased secure web server configuration
• Automatic detection & blacklisting of SIP Attack tools
• Global IP Blacklist automatically updated for participating PBXs
• Traffic to 3CX apps is encrypted via the 3CX Tunnel
• Voice traffic is encrypted via SRTP
• Automatic generation and management of SSL certs
• Revolutionary VoIP Security with A+ rating from SSL lab
• Automatic Failover for instant backup
• Encryption between browser and the website ensured via HTTPS
• Limit access to 3CX management console based on IP

Cost Saving

By using 3CX, your ongoing telco cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your PBX.

• Decrease your Phone Bill by up to 80%
• Licensing based on number of simultaneous calls and not extensions
• Avoid per extension licensing and pay per PBX instead
• Make free interoffice calls and branch calls
• Use prominent SIP trunks to reduce outbound call charges
• Reduce travel expenses with integrated web conferencing
• Eliminate 800 number phone bills with WebRTC integration
• Use International DIDs & IP Telephony so customers can call in at competitive rates

3CX Apps & Features

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat plugin.

3CX apps For Android & iOS Devices
● Make and take calls from anywhere
● Video Conferencing
● Instant Messaging and Chat
● Answer Facebook messages
● Conference Calls
● Free VoIP calls with your smartphone
● Encrypted and Secure
3CX Live Chat: Next Level Customer Communications
● Chat with your customers on your website
● Create Chat queues
● Answer from your webclient or 3CX App
● Transfer chats to other team members
● Elevate a chat to a call or a video with a click
● Chat reporting available
● Chat monitoring feature for Managers
Easy to Use Windows & Mac Softphones
● Initiate IP Phone calls from your desktop with CTI mode
● Work remotely from anywhere
● Easily view the status of your colleagues
● Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
● Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
● Automatically obtain reports on customer and agent activities
● Includes Wallboard and Q-Manager view
Integrated Video Conferencing
● Free for up to 250 participants
● Initiate with a single click
● Video conference dial-in
● Create as a conference or a webinar
● Remote control assistance for quick & easy troubleshooting
● Pre-upload PDFs before meetings
● Includes a whiteboard
● Share your screen
● Polling tool
● Record your videos
● Includes chat
User-friendly Web Client / Windows Desktop App
● Work from anywhere - multifunctional web app with inclusive UC features
● Call from your browser, control your IP phone or smartphone
● Answer customer queries from live chat, Facebook and SMS from one interface
● Video conferencing at the click of a button
● Native Windows Desktop App for calls
● Launch calls directly from your CRM
● Integrate seamlessly with MS Teams and MS 365
● View the status of your colleagues
The 3CX Call & Contact Center
With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.
● Switchboard and wallboard
● Call Center Reporting – user activity, team queue, SLA and more!
● Queue Strategies and real-time statistics – round robin, hunt by threes and more
● Call & Chat Monitoring available for Managers
● Integration with MS 365 and Microsoft Teams
● CRM integration with popular CRMs – Salesforce, Freshdesk and more

Try 3CX

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Call us now on

01562 748573