Telephone Systems
Telephone Systems and Services
Discover 3CX, the award winning all in one communications platform
Introducing 3CX
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

3CX Apps & Features
3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat plugin.
3CX apps For Android & iOS Devices
● Make and take calls from anywhere
● Video Conferencing
● Instant Messaging and Chat
● Answer Facebook messages
● Conference Calls
● Free VoIP calls with your smartphone
● Encrypted and Secure
● Video Conferencing
● Instant Messaging and Chat
● Answer Facebook messages
● Conference Calls
● Free VoIP calls with your smartphone
● Encrypted and Secure
3CX Live Chat: Next Level Customer Communications
● Chat with your customers on your website
● Create Chat queues
● Answer from your webclient or 3CX App
● Transfer chats to other team members
● Elevate a chat to a call or a video with a click
● Chat reporting available
● Chat monitoring feature for Managers
● Create Chat queues
● Answer from your webclient or 3CX App
● Transfer chats to other team members
● Elevate a chat to a call or a video with a click
● Chat reporting available
● Chat monitoring feature for Managers
Easy to Use Windows & Mac Softphones
● Initiate IP Phone calls from your desktop with CTI mode
● Work remotely from anywhere
● Easily view the status of your colleagues
● Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
● Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
● Automatically obtain reports on customer and agent activities
● Includes Wallboard and Q-Manager view
● Work remotely from anywhere
● Easily view the status of your colleagues
● Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
● Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook
● Automatically obtain reports on customer and agent activities
● Includes Wallboard and Q-Manager view
Integrated Video Conferencing
● Free for up to 250 participants
● Initiate with a single click
● Video conference dial-in
● Create as a conference or a webinar
● Remote control assistance for quick & easy troubleshooting
● Pre-upload PDFs before meetings
● Includes a whiteboard
● Share your screen
● Polling tool
● Record your videos
● Includes chat
● Initiate with a single click
● Video conference dial-in
● Create as a conference or a webinar
● Remote control assistance for quick & easy troubleshooting
● Pre-upload PDFs before meetings
● Includes a whiteboard
● Share your screen
● Polling tool
● Record your videos
● Includes chat
User-friendly Web Client / Windows Desktop App
● Work from anywhere - multifunctional web app with inclusive UC features
● Call from your browser, control your IP phone or smartphone
● Answer customer queries from live chat, Facebook and SMS from one interface
● Video conferencing at the click of a button
● Native Windows Desktop App for calls
● Launch calls directly from your CRM
● Integrate seamlessly with MS Teams and MS 365
● View the status of your colleagues
● Call from your browser, control your IP phone or smartphone
● Answer customer queries from live chat, Facebook and SMS from one interface
● Video conferencing at the click of a button
● Native Windows Desktop App for calls
● Launch calls directly from your CRM
● Integrate seamlessly with MS Teams and MS 365
● View the status of your colleagues
The 3CX Call & Contact Center
With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.
● Switchboard and wallboard
● Call Center Reporting – user activity, team queue, SLA and more!
● Queue Strategies and real-time statistics – round robin, hunt by threes and more
● Call & Chat Monitoring available for Managers
● Integration with MS 365 and Microsoft Teams
● CRM integration with popular CRMs – Salesforce, Freshdesk and more
● Switchboard and wallboard
● Call Center Reporting – user activity, team queue, SLA and more!
● Queue Strategies and real-time statistics – round robin, hunt by threes and more
● Call & Chat Monitoring available for Managers
● Integration with MS 365 and Microsoft Teams
● CRM integration with popular CRMs – Salesforce, Freshdesk and more
Try 3CX
Please provide as much information as you can. You are not committing to any services, just starting the process.